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Parrot Key Resort Hotel Policies & Information

Make the Most of Your Stay in Key West

Deposit Policy

Standard Rate one-night reservations require a deposit equal to the one night's rate plus 12.5% tax. Standard Rate reservations for more than one night require a deposit equal to the first and last night's rate plus 12.5% tax. Declined credit or debit cards will not be re-authorized.

Cancellation/Change Policy

Reservations booked under this rate must be canceled or changed 7 days prior to arrival or a penalty of the first night's room rate and tax will be retained by the hotel. Parrot Key Resort does not extend refunds for no shows, date changes or early checkouts if inside 7 days to arrival. Reservations cannot be changed inside the 7-day travel window. A no show, date change, or early check out will result in forfeiture of the full deposit. Parrot Key Resort encourages visitors to use travel insurance if a cancellation or reservation change will be a concern during their travel.  

Terms and Conditions

  • Fees and Taxes-

  • Resort Fee: $25.00 per night 

  • Rates and Resort Fee do not reflect 12.5% applicable taxes

  • We do not accept checks at Parrot Key Resort

Resort Fee

Parrot Key Resort has one of the lowest nightly resort fees among our competitors at $25 per night plus taxes. The resort fee includes a range of services at the resort, including: 

  • Beach Club access on Smathers Beach including complimentary lounge chairs and towels with onsite beach staff. The Beach Club has a full-service watersports facility available including rental kayaks, paddleboats, sailboats and parasailing at an additional cost through our provider, Sunset Watersports. Smathers Beach is the number one facility and beach on the island.

  • Complimentary Shuttle to Beach Club at Smathers Beach

  • Complimentary Shuttle to downtown (Old Town and Duval Street) daily till 6:00 p.m.

  • 6 hammocks and one sunset swing, available for use on our sandy terraces

  • Complimentary Wi-Fi internet access

  • Complimentary welcome beverages

  • Complimentary newspapers

  • Complimentary snacks poolside (drink of the day, frozen grapes, fresh fruit)

  • Entertainment poolside Thursday through Sunday from 4:00 p.m. to 7:00 p.m.

  • Discounted pricing for watersports activities and tours

  • Business center

  • Fitness center

  • Concierge service, available from 8:00 a.m. to 8:00 p.m. daily

Check-in Requirements

A photo ID and a credit or debit card in your name are required to check-in. A hold will be placed on your card account for the balance due to the hotel at departure, plus $75.00 per night for estimated incidentals through your date of check-out. At the discretion of your credit or debit card provider this hold may continue for 72 hours or longer from the date of check-out. A debit card hold lasts 3 to 10 days past departure. The "Total Stay" amount listed on your confirmation does not include additional fees/charges that may be incurred during your stay such as dining and drinks purchased at Cafe Blue.

    Minimum Age

    Parrot Key Resort has a minimum age requirement of 25 years to reserve and occupy a room. Upon check-in this will be confirmed by photo ID. Guests younger than 25 must be accompanied by a guest 25 years or older during the full course of their stay. Parties unaccompanied by an adult of 25 years or older may be asked to leave at any time during their stay. Full payment of entire stay will be charged.

    Check-In and Check-Out Times

    • Lobby Hours: 7:00 a.m. to 11:00 p.m.

    • Check-In: After 4:00 p.m.

    • Late Arrival: After 11:00 p.m. - Must contact resort prior to arrival

    • Check-Out: Before 11:00 a.m.

    • Late Departure: After 11:00 a.m. - Subject to a late check-out fee

    Parking

    Parrot Key Resort has carefully thought through your stay with us to make sure every detail of your vacation runs smoothly from start to finish. That’s why the resort has launched a convenient valet parking service for all guests traveling by car during their stay at Parrot Key Resort. Key West parking is at a premium, based on the small size of the island, which is why Parrot Key Resort’s new valet parking service will remove unnecessary hassle for you and offer affordable convenience during your stay with us.

    For just $15 plus taxes per car ($16.13) per night, Parrot Key Resort will provide a 24-hour unlimited in and out valet service. To ensure a fast and efficient service, you can call the front desk 30 minutes in advance of needing your car.

    If you are planning to travel in an oversized vehicle, including campers, buses, large passenger vans and trailers, please contact the Parrot Key Resort concierge before your vacation and we can make special parking arrangements off-site for you at an additional cost.

    Please note: This service is not optional but required to park your vehicle at Parrot Key Resort.

    Pets

    No pets are allowed. A $250 cleaning fee will be assessed if a pet is found in a room. Service animals are allowed without charge. 

    Outdoor Cooking and Heating Products

    Charcoal grills, Propane grills, electric grills, camping grills, Hibachi grills, smokers and similar outdoor cooking devices are not permitted anywhere on property. Use of cooking, heating or flaming products or similar equipment are not permitted by law. 

    Smoking Policy

    Parrot Key Resort is a 100% smoke free resort, both indoors and property-wide. Failure to comply with this policy subjects the guest to a $250.00 per day fee.